SOP |
SOP NAME |
SOP |
SOP NAME |
1 |
REPORTING ON DUTY |
11 |
HOW TO SEAT GUESTS AND PRESENT THE MENU |
2 |
CHANGE INTO A UNIFORM |
12 |
HOW TO SET UP A BREAKFAST TABLE |
3 |
PICK UP KEYS AND LOG BOOK |
13 |
BREAKFAST CONTROL PROCEDURE |
4 |
MORNING SHIFT CHECKLIST |
14 |
RESETTING GUEST TABLE PROCEDURE |
5 |
EVENING SHIFT CHECKLIST |
15 |
HOW TO WRITE CAPTAIN ORDE |
6 |
MAINTAINING A PROFESSIONAL APPEARANCE |
16 |
REPEATING GUEST ORDER |
7 |
CODE OF BEHAVIOUR |
17 |
POSTING ORDER PROCEDURE |
8 |
CARE, CONTROL AND HANDLING OF EQUIPMENTS |
18 |
HOW TO TAKE A DRINK ORDER |
9 |
CARE, CONTROL AND HANDLING OF LINEN |
19 |
HOW TO APPROACH THE TABLE TO SERVE BEVERAGE |
10 |
HOW TO GREET GUESTS |
|
|
F & B DEPARTMENT TRAINING
Liên hệ
Công ty TNHH Quản lý Khách sạn & Dịch vụ Việt Nam
Địa chỉ show room Hà Nội: Số 5, Ngõ 143 Kim Mã, Ba Đình, Hà Nội, Việt Nam
Địa chỉ show room Quy Nhơn: 64/19 Chương Dương, Phường Nguyên Văn Cừ, TP Quy Nhơn, Tỉnh Bình Định
Hotline: 0912489002
Email: hunghv@vhh.com.vn Website: www.amenities.com.vn